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Trigger Schema

Triggers are events, insights, or conditions that prompt an organizational response. They serve as the entry point to the Strategic Response Model, documenting what happened before defining why and how the organization responds.

Schema Version: 2.1
Schema Location: /schemas/extensions/trigger.schema.json
Specification: JSON Schema Draft-07

Overview

What is a Trigger?

A trigger is a documented occurrence that initiates the strategic response chain. Triggers can be:

  • External — Regulatory changes, market shifts, competitor actions
  • Internal — Performance threshold breaches, audit findings, strategic decisions
  • Proactive — Recognized opportunities, innovation insights, strategic intents

Trigger vs Strategic Intent

TriggerStrategic Intent
Reactive — responds to an eventProactive — pursues an opportunity
Event-drivenVision-driven
"We must respond to this""We choose to pursue this"
Often externalAlways internal

Both can initiate the SRM chain, but they represent different starting points.

Trigger Categories

Triggers are classified into a standardized taxonomy for consistent analysis and reporting:

Category Taxonomy

CategoryDescriptionExamples
Regulatory or complianceLegal, regulatory, or compliance-driven changesNew privacy law, audit finding, license requirement
Technological changeTechnology shifts creating opportunity or riskCloud adoption, legacy sunset, API deprecation
Environmental & safetyEnvironmental, health, or safety considerationsClimate regulation, workplace safety incident
Operational transformationProcess or operational efficiency driversCost reduction mandate, automation opportunity
Strategic re-alignmentShifts in organizational strategyM&A activity, market exit, portfolio rationalization
Customer & stakeholderCustomer or stakeholder-driven changesCustomer feedback, partner requirement, investor pressure
Workforce & skillsPeople, skills, or organizational capability gapsSkills shortage, key person departure, culture change
Performance responsePerformance threshold breachesKPI failure, SLA breach, quality incident
Political or socialPolitical, social, or reputational factorsSocial movement, political change, public perception
Innovation-led opportunityOpportunities from innovation or researchR&D breakthrough, emerging technology, market opportunity

Category Hierarchy

For advanced taxonomy management, categories can be organized into a hierarchy:

Trigger Attributes

Core Attributes

AttributeTypeRequiredDescription
triggerIDstring (UUID)YesUnique identifier
labelstringYesHuman-readable name
categoryenumYesTrigger category from taxonomy
descriptionstringNoExtended explanation
statusenumNoCurrent status of the trigger

Extended Attributes

AttributeTypeRequiredDescription
detectedDatedateNoWhen the trigger was identified
sourceTypeenumNoHow the trigger was detected
sourceReferencestringNoLink to source documentation
urgencyenumNoTime sensitivity
impactenumNoPotential organizational impact
linkedStrategicResponsesarrayNoReferences to SRM entries
tagsarrayNoSearchable keywords

Source Types

Source TypeDescription
regulatory-publicationOfficial regulatory announcement
audit-findingInternal or external audit
performance-monitoringKPI or metric threshold breach
customer-feedbackVoice of customer input
market-intelligenceCompetitive or market analysis
technology-assessmentTechnical evaluation or review
strategic-planningStrategy development process
incident-reportOperational incident
stakeholder-requestDirect stakeholder communication
innovation-pipelineR&D or innovation program

Urgency Levels

UrgencyResponse TimeframeExample
criticalImmediate (days)Regulatory deadline, security breach
highShort-term (weeks)Compliance requirement, competitor threat
mediumMedium-term (months)Process improvement, capability gap
lowLong-term (quarters)Strategic opportunity, optimization

Impact Levels

ImpactScopeExample
enterpriseOrganization-wideRegulatory change affecting all operations
divisionMultiple business unitsTechnology platform change
business-unitSingle business unitProduct-specific requirement
functionSingle functional areaProcess improvement

JSON Schema Definition

{
"$schema": "http://json-schema.org/draft-07/schema#",
"$id": "https://orthogramic.com/schemas/extensions/trigger.schema.json",
"title": "Trigger",
"description": "Schema for triggers that prompt strategic responses",
"type": "object",
"required": ["triggerID", "label", "category"],
"properties": {
"triggerID": {
"type": "string",
"format": "uuid",
"description": "Unique identifier for the trigger"
},
"label": {
"type": "string",
"description": "Short, human-readable name of the trigger"
},
"category": {
"type": "string",
"enum": [
"Regulatory or compliance",
"Technological change",
"Environmental & safety",
"Operational transformation",
"Strategic re-alignment",
"Customer & stakeholder",
"Workforce & skills",
"Performance response",
"Political or social",
"Innovation-led opportunity"
],
"description": "Classification of trigger context"
},
"description": {
"type": "string",
"description": "Expanded explanation of the trigger's relevance"
},
"status": {
"type": "string",
"enum": ["identified", "assessed", "responded", "closed", "monitoring"],
"description": "Current status of the trigger"
},
"detectedDate": {
"type": "string",
"format": "date",
"description": "Date the trigger was identified"
},
"sourceType": {
"type": "string",
"enum": [
"regulatory-publication",
"audit-finding",
"performance-monitoring",
"customer-feedback",
"market-intelligence",
"technology-assessment",
"strategic-planning",
"incident-report",
"stakeholder-request",
"innovation-pipeline"
],
"description": "How the trigger was detected"
},
"sourceReference": {
"type": "string",
"format": "uri",
"description": "Link to source documentation"
},
"urgency": {
"type": "string",
"enum": ["critical", "high", "medium", "low"],
"description": "Time sensitivity of response"
},
"impact": {
"type": "string",
"enum": ["enterprise", "division", "business-unit", "function"],
"description": "Organizational scope of impact"
},
"linkedStrategicResponses": {
"type": "array",
"items": {
"type": "string",
"format": "uuid"
},
"description": "References to related SRM entries"
},
"tags": {
"type": "array",
"items": {
"type": "string"
},
"description": "Searchable keywords"
},
"metadata": {
"type": "object",
"additionalProperties": true,
"description": "Additional trigger-specific attributes"
}
}
}

Examples

Regulatory Trigger

{
"triggerID": "550e8400-e29b-41d4-a716-446655440001",
"label": "Privacy Act Amendment 2024",
"category": "Regulatory or compliance",
"description": "New privacy legislation requiring enhanced consent management and data subject rights processing within 12 months",
"status": "assessed",
"detectedDate": "2024-06-15",
"sourceType": "regulatory-publication",
"sourceReference": "https://legislation.gov.au/privacy-act-2024",
"urgency": "high",
"impact": "enterprise",
"linkedStrategicResponses": [
"srm-privacy-compliance-2024"
],
"tags": ["privacy", "compliance", "data-protection", "consent"]
}

Technology Trigger

{
"triggerID": "550e8400-e29b-41d4-a716-446655440002",
"label": "Legacy Platform End-of-Life",
"category": "Technological change",
"description": "Core banking platform vendor announced end-of-support effective December 2025",
"status": "responded",
"detectedDate": "2024-03-01",
"sourceType": "technology-assessment",
"sourceReference": "internal://vendor-communication/2024-03-01",
"urgency": "medium",
"impact": "enterprise",
"linkedStrategicResponses": [
"srm-core-banking-modernization"
],
"tags": ["technology", "platform", "modernization", "core-banking"]
}

Performance Trigger

{
"triggerID": "550e8400-e29b-41d4-a716-446655440003",
"label": "Customer Satisfaction Below Threshold",
"category": "Performance response",
"description": "NPS score dropped below 40 for three consecutive months, triggering mandatory improvement initiative",
"status": "responded",
"detectedDate": "2024-09-30",
"sourceType": "performance-monitoring",
"sourceReference": "internal://performance-dashboard/nps-alert-2024-q3",
"urgency": "high",
"impact": "division",
"linkedStrategicResponses": [
"srm-cx-improvement-program"
],
"tags": ["nps", "customer-experience", "performance", "satisfaction"]
}

Innovation Trigger

{
"triggerID": "550e8400-e29b-41d4-a716-446655440004",
"label": "Generative AI Capability Maturity",
"category": "Innovation-led opportunity",
"description": "Enterprise-ready generative AI tools now available, enabling automation of customer service and content generation",
"status": "assessed",
"detectedDate": "2024-01-15",
"sourceType": "innovation-pipeline",
"urgency": "medium",
"impact": "enterprise",
"linkedStrategicResponses": [
"srm-ai-enablement-2024"
],
"tags": ["ai", "generative-ai", "automation", "innovation"]
}

Trigger Lifecycle

StatusDescription
identifiedTrigger has been detected but not yet analyzed
assessedImpact analysis complete, ready for response
respondedStrategic response defined and initiated
monitoringResponse in progress, being tracked
closedResponse complete, objectives achieved

Usage Guidelines

Creating Effective Triggers

  1. Be specific — "Privacy Act Amendment 2024" not "New regulation"
  2. Document the source — Include reference to original source material
  3. Assess urgency accurately — Avoid marking everything as critical
  4. Consider impact scope — Enterprise vs. localized impact
  5. Link related triggers — Some events create multiple triggers

Trigger Catalog Management

Maintain a centralized trigger catalog to:

  • Ensure consistent categorization
  • Enable trend analysis across triggers
  • Support audit and compliance reporting
  • Facilitate reuse of response patterns

Avoiding Common Mistakes

MistakeProblemSolution
Vague labels"Market change" doesn't helpBe specific about what changed
Missing datesCan't track response timelinessAlways record detection date
No source referenceCan't verify or auditLink to original documentation
Wrong categoryAffects analysis and reportingUse category definitions carefully
For Data Engineers

Triggers map well to alert and event management systems. Consider integrating your data quality alerts, pipeline failures, and SLA breaches as triggers in the SRM to create full traceability from technical events to business responses.